FAQ
Commonly asked questions
A: Each box holds up to ~6 items total. You can include a maximum of 1 large item and 2 medium items. Small items will fill the remaining space.
A: Yes. At this time your order must include a gift box. Other products cannot be purchased without choosing a box first.
A: Yes! You can check out with as few as 1 item and max 9 items per box order. Any items that do not fit into the box will still be shipped together and come in a gift bag.
A: Orders are processed quickly and typically ship within 3–5 business days, depending on your location. You’ll receive a tracking link as soon as it’s on its way.
A: We regularly restock popular products. Please subscribe to our newsletter to receive inventory updates!
A: Absolutely! Simply enter the recipient’s shipping information at checkout, and we’ll make sure the box is delivered directly to them. Note: You may still use your own phone number and email address to get updates if you choose!
A: Yes, customers automatically receive 10% off all orders during checkout. This promotion ends on 10/10/2025.
For Military families please email info@shoppostbox.com.
A: Currently, we only ship in the US, but we do hope to expand very soon😊.
A: You can reach us anytime through our contact page, email, or messaging directly on our shop platform. We aim to reply within 48 hours.

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PostBox.
101 Austin Blvd, Suite 800 PMB 1047 Red Oak TX 75154